Conditions for delivery
We deliver worldwide climate neutral by DHL and DHL EXPRESS
Shipping fee
Delivery within Germany (incl. 19% VAT)
Parcel 6,50 € • until 25 € as a goods letter 2,70 € • until 10€ as a letter 1,60€
Pick up at warehouse : no shipping fee
Delivery international (No VAT-ID: + national VAT within the EU)
EU Zone 1 (AT-BE-NL-LUX-DK-CZ): parcel 13,88 € + VAT • until 30 € as a goods letter 6,65 € + VAT • until 10€ as a letter 3,70€
GB-CH-FL & Rest EU: parcel 18,60 € + customs & fees • until 30 € as a goods letter 9,39 € • until 10€ as a letter 3,70€
EU Zone 3 (BA-BY-GE-GI-HR-IE-IS-MD-RU-RS-TR-UA): parcel 29,00 € + VAT • until 30 € as a goods letter 9,39 € • until 10€ as a letter 3,70€
WORLD: parcel 49,00 € + customs & fees • until 30 € as a goods letter 14,00 € • until 10€ as a letter 3,70€
Oversized goods parcel (fabric rolls) > 120 cm: + 30,00 €
Fabric roles are mostly delivered with DPD.
DHL Express EU-CH-GB-FL • up to 500 € 63 € • up to 1000 € 85,00 € • >1000 € 95,00 €
DHL Express WORLD: up to 500 € 120,00 € • up to 1000 € 180,00 € • >1000 € 220,00 €
In individual cases, the shipping costs for DHL Express shipping may be higher. We will inform you of this before the order is shipped.
DHL Express oversized goods parcel (fabric rolls) > 120 cm: + 50,00 €
For deliveries to Switzerland, we recommend using the MeinEinkauf.ch service. MeinEinkauf.ch will then take care of all customs formalities and delivery to your front door for a small fee and you benefit from the low shipping costs within Germany.
Note for our customers abroad outside the EU: If the delivery is made to a non-EU country, additional customs duties, taxes or fees may have to be paid by the customer, not to the provider, but to the customs or customs authorities responsible there. Customers are advised to check details with customs/tax authorities prior to ordering.
Obvious transport damage must be reported to the driver/delivery agent immediately. Please have the damage report confirmed. Please report hidden damage to us within 48 hours of delivery.
Delivery times
Unless a different deadline is specified in the item description, the goods will be delivered in Germany within 4 - 6 working days, for deliveries abroad (European Economic Area) within 7 - 14 days after order confirmation (if advance payment has been agreed, after the time of receipt of payment). Deliveries worldwide can have longer delivery times.
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.
If you collect the goods yourself, we will inform you by email about the availability of the goods and the collection options. In this case, no shipping costs will be charged.
Conditions for payment
For deliveries within Germany you have the following payment options:
- By card (Debit/Kredit) by pick up at warehouse
- Pre-payment by bank transfer
- PayPal: Express, credit card, purchase on account
- Purchase on account (B2B customers only)
For deliveries abroad you have the following payment options:
- Pre-payment by bank transfer
- PayPal: Express, credit card, purchase on account
Further details on payment
We reserve the right, in individual cases, to only carry out delivery against advance payment by bank transfer.
If paying by purchase on account, the invoice amount must be paid within 14 days.
Our bank data:
- GLS Gemeinschaftsbank Bochum
- IBAN: DE47 4306 0967 1041 6368 00
- BIC: GENODEM1GLS
Student discount
Students and trainees in the textile / fashion / design sector receive a discount of 10% on the value of the goods when they present their certificate of study or matriculation.
If you need help please, feel free to contact us by email